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Privacy Policy

We understand you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We want to provide a safe and secure user experience for our customers. We will use our best efforts to ensure that the information you submit to us remains private, and is only used for the purposes intended. The following reflects our commitment to you.


Our Pledge

Customer information is confidential, and we do not disclose, share or sell any information about your individual visits to Jetpac Container Ltd, nor any personal information that you provide, including your name, address, e-mail address, telephone number, payment details, to any outside third-parties, except when we believe the law requires it.
Your visit to, will be safeguarded to insure the utmost privacy protection and order security.



I. General information about data protection


a) Name and address of the data controller

Handling your personal data properly is a matter of particular importance to us, Jetpac Container Ltd, Number 74, 102 Bollo Lane, London, W4 5JJ. We use your personal data in accordance with the applicable data protection provisions in the United Kingdom as well as in the European Union. In the following we explain which personal data is collected by us, how this data is used by us and which rights you have in respect of the utilisation of your data.


b) Contact individual in the event of questions concerning data protection

If you have questions about data protection at Jetpac Container Ltd, want to ask for information or the erasure of your data, please contact us by sending an e-mail to


c) Scope of the processing of personal data

We process personal data essentially only to the extent that is necessary in order to provide services and a properly functioning website. Personal data is processed essentially only after consent has been given. An exception exists in cases in which obtaining consent in advance is not possible for factual reasons and the processing of the data is permitted by statutory regulations.



II. Collecting, saving, and processing personal data


The information we receive from you enables us to process your purchase, confirm your order, notify you to delivery tracking, and send you updates or changes to your order status. We collect information you provide when you place an order or send us an e-mail. This information may include personal or preference information you provide to us and is added to our customer database. We may use this information for such means as marketing and promotional purposes or to contact you for further offers on our site. If you wish to "opt-out" from receiving such mailings or e-mail promotions, please let us know.

a) Offers and enquiries

Irrespective of how you wish to contact us, whether in person, electronically or using a contact form, we always proceed in the same manner in the interest of rendering personal service. Whenever possible, we endeavour to inform you in advance about our data protection provisions and to obtain your consent before we begin processing your offer or enquiry. For this purpose we save the following personal data in our system:


  • First name and last name;

  • Address (street, house number, postcode, town, country);

  • Further contact data (telephone number, e-mail address).


In the event of enquiries concerning technical services (e.g. repairs etc.), we save the following data in our system in addition to the above personal data:


  • The order numbers;

  • The user data of your Jetpac Container products.


b) Visiting our website

By using our website you agree to the collection, utilisation and transfer of your data in accordance with the following explanatory information contained in this data protection declaration.

Every time one of our websites is accessed, our system automatically records the following information:


  • Information about the browser type as well as the utilised version;

  • Operating system and internet service provider of the user;

  • IP address of the user.


This information is saved in order to ensure the proper functioning ability of our websites. In addition, we use the data to optimise our website and to ensure the security of our system. The saving of this data is essential for the operation of the website. For this reason, you do not have the right to file a complaint in this respect. The collected data will be deleted at the latest after seven days. While saving for a longer period is possible, in this case the IP addresses will be anonymised.


c) Subscribing to the newsletter

If you subscribe to the free Jetpac Container newsletter we collect personal data in order to confirm that you have consented to the Jetpac Container newsletter subscription. For this purpose we save the following personal data in our system:


  • First name and last name;

  • E-mail address.


The newsletter subscription can be terminated at any time. Each newsletter contains a corresponding link for this purpose.


d) Opening a customer account

As a customer, you can register on our websites by providing personal data, in order to confirm your consent to the opening of the customer account during the registration process, and then to activate your personal access as well as to grant services associated with Jetpac Conatiner Ltd products. For this purpose, we save the following personal data in our system:


  • First name and last name;

  • Address (street, house number, postcode, town, country);

  • Further contact data (telephone number, e-mail address);

  • Serial number of your Jetpac Container product.

e) Cookies

Our websites use cookies. Cookies are text files that are placed on your system in order to simplify the use of our websites and to make these more personal when they are accessed on a subsequent occasion.

The following data is saved in this conjunction:


  • Language settings

  • Log-in information


Cookies do not damage your system’s hard disk, nor is personal data transferred to us by cookies. You can configure the saving of cookies in your browser settings. Deactivating cookies may mean that you are not able to use all the functions of our website.


III. Exchanging personal data with third parties

a) Transferring customer data for the order settlement purposes

Personal data collected by us within the context of the order settlement will be processed and used to fulfill contractual obligations. This data required to perform services may also be transferred to commissioned third parties, e.g. transport vendors.


b) Transferring customer data to newsletter partners: Wix

If you wish to obtain the newsletter offered on our website, we require an e-mail address from you as well as your first name and last names. We utilise an opt-in procedure to ensure consent for the sending of the newsletter. Your personal data will be included in the distribution list only if consent has been provided. We use this data solely to dispatch the requested information and offers. You may revoke the consent provided to save the data at any time, via the unsubscribe link.

The newsletter software we use is Wix. Wix is prohibited from selling your data or using this for purposes other than to send our newsletter. 


c) Use of social media plugins

Our websites use social media plugins of the social networks, Facebook, Inc. or by Facebook Ireland Ltd, depending on the location this Website is accessed from. In order to understand Facebook's use of Data, consult Facebook's data policy; and Instagram, operated by Instagram 181 Fremont St, San Francisco, California, United States.

If you access our websites via a plugin, our browser establishes a direct link to the servers of the plugin operators. The content of the plugin is transferred directly to your browser and is integrated on the website by this. As the operator of our website, we have no knowledge whatsoever about the content and scope of the collection and utilisation of this data. If a user is not a member of the social media networks used by us, there is nevertheless possibility that the IP address could be identified and saved by the operators of the social media networks.


If you do not want the operators of the social media networks to attribute your visit to our website to your social media user account, we ask you to log out of the corresponding social media networks before visiting our website.



IV. Rights of the data subject


Users have the right to be informed about the saved personal data relating to the individual, and a right to the alteration of incorrect data as well as to the removal of this data.  

Users have the right to do the following:


  • Withdraw their consent at any time - Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.

  • Object to processing of their data - Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.

  • Access their Data - Users have the right to learn if data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data undergoing processing.

  • Verify and seek alteration - Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.

  • Restrict the processing of their data - Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the Owner will not process their data for any purpose.

  • Have their personal data deleted or otherwise removed - Users have the right, under certain circumstances, to obtain the erasure of their data from the Owner.

  • Receive their data and have it transferred to another controller - Users have the right to receive their personal data in a structured, accessible and machine-readable format, and have the right to transmit this data to another data controller. When exercising the right to data portability, users have the right to cause the personal data to be transferred directly by us to another data controller, insofar as this is technically feasible.

  • Complain to a supervisory authority - Users have the right to complain to a supervisory authority, in the member country of their place of residence, their place of work or the place of the alleged breach, if they are of the opinion that the processing of the personal data relating to you is unlawful.



V. Storage and retention of personal data


We save our data on systems in countries in which we operate (United Kingdom). Unless otherwise specified, we save personal data only for as long as this is required to fulfill the pursued purpose or is necessary on the basis of statutory regulations, or until you withdraw consent.


Privacy Commitment for You

If at any time you have questions or concerns about Jetpac Container Ltd privacy commitment, please feel free to email us at

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